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Holiday Information & Booking Conditions

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Informations

Arrival and departure

Your Famelí suites will be available for you to occupy starting at 2:00 p.m. of the day of your arrival.
On the day of your departure, we request that you vacate your suites by 11:00 a.m. at the latest.
In the event that you expect to check in later than 7:00 p.m., please notify us.

Tourist tax

The stated prices are apart from the tourist tax* of € 2.10 per person (14 years of age or older) and per day. This tax must be paid onsite.
*This is a legally required tourist tax (“Community Residence Fee” as per Legislative Decree No. 9 of May 16, 2012)

Modes of payment

  • You are free to pay your hotel tab in cash (cash payments accepted up to € 2,999.oo), by EC Card, Bancomat card, Visa, Mastercard or Maestro.
  • We do not accept American Express and bank transfer (bank transfer only, if it is done at least 5 business days prior to check-out).

Binding reservations

  • Your reservations are considered binding when you pay to us an advance payment of 30% of the total amount by bank transfer to our account or if you transmit to us your credit card number together with its expiration date (the advance payment will then be charged to your credit card).
  • Bank details:
    Famelí
    Raiffeisenkasse Olang / Valdaora
    IBAN: IT 92 L 08035 59040 000305011434
    SWIFT/BIC-Code: RZSB IT 21 505
  • The advance payment will be kept as a cancellation fee unless you obtain Famelí Travel Cancellation Insurance (see below).

Travel Cancellation

SAFE TRAVELLLING

Due to the current situation and so that you can look forward to your holiday in a more relaxed manner, we have prepared the following special cancellation conditions for you.
If it is not possible to arrive, because of the Corona Virus (refusal of entry, lockdown, proved Corona infection) you can cancel for free until 48h before your planned arrival. The deposit will be credited for your next holiday.
Otherwise we apply the normal cancellation conditions.

In all listed, valid cases you have to send a cancellation mail at info@fameli.it at least 48h before the check-in (before 2 p.m.).

If the deadline cannot be  maintained, the normal cancellation conditions will be applied. (look below).

 

Famelí Travel Cancellation Insurance

  • For just € 3.00 per person and per booked day, you can cover all cancellation charges resulting from sickness, accident with hospital stay, major property damage (due to fire or theft) to the house or apartment of the fellow travellers.
  • In all cases, it is required to provide a medical certificate signed by the attending physician or the police authorities and it has to be send to info@fameli.it 24h prior to your arrival (before 2p.m. of the day before check-in). If you do not observe the term, the conditions of “Cancellation costs without Famelí Travel Cancellation Insurance” apply.
  • The Famelí travel cancellation insurance is not valid in case of late arrival or premature departure.
  • The deposit will be credited for the next holiday at the Famelí and it will not be sent back.
  • The rest of the total amount must not be paid.
  • If you don’t want to use the service, please send us immediately a written message.

Please let us know, if you want to conclude the Famelí Travel Cancellation Insurance or not. The total amount of the Famelí Travel Cancellation Insurance has to be paid at the same moment as the deposit.

Cancellation costs without Famelí Travel Cancellation Insurance. In the event of a cancellation of your booked arrangements and if you have not obtained Famelí Travel Cancellation Insurance, you will be invoiced as follows:

  • When cancelling 31 days prior to your planned arrival the deposit will be credited for the next holiday
  • When cancelling 30 – 15 days prior to your planned arrival: The deposit will be retained as a penalty
  • When cancelling 14 – 0 days prior to your planned arrival: 100% of the total amount will be charged
  • In the event of a late arrival and/or premature departure, you will be charged 100% of all booked days.
  • You will not be reimbursed for the cost of any such services you do not claim (meals, etc.).

Pets

  • Your four-legged friends are welcome at our family hotel at the Kronplatz / Plan de Corones! We charge 10 – 20 EURO per animal per day (without food).
  • We request that you bring your pets along only after previous agreement.
  • Please understand that your pets are not allowed in the swimming pool, spa, restaurant, and garden. We reserve the right to bill you an additional charge for final cleaning, if necessary.
  • We can also recommend the dog kennel in Olang / Valdaora (1 km away).
FAMELÍ Holiday Packages

The first warm days in the Dolomites 5=4

21.05.2021 – 06.06.2021

Enjoy splendid and sunny days in South Tyrol. We give you one day for free, instead of 5 days you only pay 4.

  • Free bike rental
  • Guided family hikes
  • Free entrance in the outdoor swimming pool Valdaora
  • Free use of the tennis courts  and the bouldering hall Valdaora
  • Supervised Kids Area from 9 a.m. to 10 p.m.
  • Kids programme with forest excursions, pizza baking, archery, craftworks,…

5 days 2 adults from 832.00 € incl. ¾ board
1 child from 196.00 € incl. full board

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Baby special summer

21.05.2021 – 19.06.2021 + 11.09.2021 – 09.10.2021

The first holiday together with your little angel. Enjoy a holiday full of new experiences and with high comfort.

• one child till 1,99 years is for free
Free rental: baby bed, buggy, bottle warmer, babyphone,...
• guided baby walk
• numerous baby buggy paths from the hotel
• Parents and Kids playground
Baby food prepared at the moment
• on request and against payment we organize a babysitter

3 days 2 adults + 1 child till 1,99 years from 516.00 € incl. 3/4 board

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Family’s Top Deal Summer

05.06.2021 – 03.07.2021

valid from 5 days

Holiday fun with advantageous prices for the kids!

first child 30% discount on the kids price
second child 20% discount on the kids price
third child 10% discount on the kids price

The discount has to be rebate from the following prices:

0-1,99 years 39€
2-6,99 years 49€
7-10,99 years 49€
11-13,99 years 59€
14-16,99 years 59€

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Kids culture week

26.06.2021 – 07.08.2021

Valid from 4 days

Holidays in the mountains with lots of instructional and cultural-related activities.

• Guided family hike
• Baking South Tyrolean bread (every Friday)
• Discount ticket on the farm Reierhof in Val Casies
• Archery (every Monday only 5 € per person)
• Craftwork with natural materials
• Discount ticket on the cable car Plan de Corones and different museums

4 days 2 adults from 712.00 € incl. 3/4 board
1 child from 196.00 € incl. full board

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Midsummer pleasure

22.08.2021 – 12.09.2021

Valid from 2 days

Enjoying the summer to the fullest and experiencing new things.

• Free bike rental
• Guided family hikes
• Free entrance in the outdoor swimming pool Valdaora
• Free use of the tennis courts and the bouldering hall Valdaora
• Supervised Kids Area from 9 a.m. to 10 p.m.
• Kids programme with forest excursions, pizza baking, archery, craftworks,…

2 days 2 adults from 396.00 € + 1 child from 98.00 €

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5 = 4

12.09.2021 – 30.10.2021

A short trip in the mountains. We give you one day for free. You pay only 4 days instead of 5.

5 days 2 adults from 832.00 € incl. 3/4 board
1 child from 196.00 € incl. full board

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Autumn deluxe with kids from 2 to 6 years

11.09.2021 – 09.10.2021

From 3 days

Relaxed days in the heart of the Dolomites. The coziest time of the year awaits.

• Free bike rental
• 1 day free E-Bike rental with child’s seat (max. 25 kg)
• Buggy hike
• Supervised Kids Area from 1 p.m. to 9 p.m.
• Kids programme with forest excursions, scooter parkour, craftworks with natural materials,…

3 days 2 adults from 516.00 € incl. 3/4 board
1 child from 147.00 € incl. full board

 

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THE PLUS POINTS OF FAMELÍ::

2 swimming pool areas, one with sauna and relaxation zone just for adults, the other with sauna for the whole family (swimwear required)
Indoor & outdoor play areas, with child care and a weekly programme of activities
Excellent cuisine, including dishes for those with food allergies or intolerances
Cookery workshop - preparing & baking desserts with our pastry chefs
Strategic location near the Plan de Corones/Kronplatz & lots of leisure activities right by the hotel