Cancellation conditions
Cancellation conditions summer season 11th June 2020 – 02nd November 2020
According to the Italian Consumer Code there is no right of cancellation. However, due to the current situation and so that you can look forward to your holiday in a more relaxed manner, we have prepared the following special cancellation conditions for you:
- For bookings at the Famelí from 11.06 to 05.07.2020 and from 30.08 to 02.11.2020: You can rebook or cancel your booked trip in writing up to 48 hours before the planned arrival. The deposit already paid will be credited for the next stay and can be redeemed at any later time.
In case of cancellation later than 48 hours before departure, late arrival or early departure we charge 80% of the total amount of the booked suite. - For bookings at the Famelí from 05.07 to 30.08.2020: You can rebook or cancel your booked trip in writing up to 10 days before the planned arrival. The deposit already paid will be credited for the next stay and can be redeemed at any later time.
In case of cancellation later than 10 days before departure, late arrival or early departure we charge 80% of the total amount of the booked suite.
Cancellation conditions winter season 19th December 2020 – 11th April 2021
Famelí Travel Cancellation Insurance
- For just € 3.00 per person and per booked day, you can cover all cancellation chargesresulting from sickness, accident with hospital stay, major property damage (due to fire or theft) to the house or apartment of the fellow travellers.
- In all cases, it is required to provide a medical certificate signed by the attending physician or the police authorities and it has to be send to info@fameli.it 24h prior to your arrival (before 2p.m. of the day before check-in). If you do not observe the term, the conditions of “Cancellation costs without Famelí Travel Cancellation Insurance” apply.
- The Famelí travel cancellation insurance is not valid in case of late arrival or premature departure.
- The deposit will be credited for the next holiday at the Famelí and it will not be sent back.
- The rest of the total amount must not be paid.
Please let us know, if you want to conclude the Famelí Travel Cancellation Insurance or not. The total amount of the Famelí Travel Cancellation Insurance has to be paid at the same moment as the deposit.
Cancellation costs without Famelí Travel Cancellation Insurance. In the event of a cancellation of your booked arrangements and if you have not obtained Famelí Travel Cancellation Insurance, you will be invoiced as follows:
- When cancelling 31 days prior to your planned arrival the deposit will be credited for the next holiday
- When cancelling 30 – 15 days prior to your planned arrival: The deposit will be retained as a penalty
- When cancelling 14 – 0 days prior to your planned arrival: 100% of the total amount will be charged
- In the event of a late arrival and/or premature departure, you will be charged 100% of all booked days.
- You will not be reimbursed for the cost of any such services you do not claim (meals, etc.).
2 swimming pool areas, one with sauna and relaxation zone just for adults, the other with sauna for the whole family (swimwear required) 
Indoor & outdoor play areas, with child care and a weekly programme of activities 
Excellent cuisine, including dishes for those with food allergies or intolerances 
Cookery workshop - preparing & baking desserts with our pastry chefs 
Strategic location near the Plan de Corones/Kronplatz & lots of leisure activities right by the hotel